Effective date: January 1, 2026
By accessing or using the website at menloparkmasonry.com (the "Site"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use the Site. These Terms apply to all visitors and users of the Site, including those who request estimates or contact us through the Site.
Menlo Park Masonry is a masonry contractor based in Menlo Park, CA. We provide masonry services including, but not limited to, foundation repair, chimney repair, tuckpointing, brick repair, retaining wall construction, masonry restoration, fireplace installation, stone veneer installation, concrete block walls, driveway pavers, walkway construction, and related work. The Site provides information about our services and allows visitors to request estimates. Use of the Site does not create a contractual obligation on the part of Menlo Park Masonry to perform any services.
Any estimate provided by Menlo Park Masonry, whether delivered in person, by phone, by email, or through the Site, is a good-faith approximation of the cost of described work based on information available at the time. Estimates are not binding contracts. Final pricing is confirmed in a written agreement signed by both parties before work begins.
Prices may change if the scope of work changes after an estimate is issued, if site conditions differ materially from what was described or observed during the estimate visit, or if material costs increase significantly between the estimate date and the project start date. Any change to the estimated price will be communicated to the customer before additional work proceeds.
Project start dates are scheduled based on crew availability and material lead times. Menlo Park Masonry will make reasonable efforts to begin work on the agreed date, but delays may occur due to weather, supply chain issues, or other factors outside our control. We will notify you as soon as reasonably possible if a scheduled start date needs to change.
If you need to cancel or reschedule a confirmed project, please notify us as soon as possible. Cancellation policies, including any applicable fees for work already performed or materials already ordered, will be outlined in your written project agreement. Requests submitted through the Site are inquiries only and do not constitute a scheduled or confirmed appointment.
Payment terms are specified in the written project agreement for each job. Standard terms require a deposit before work begins and a final payment upon completion. Accepted payment methods will be listed in your project agreement.
Balances not paid within the timeframe specified in the project agreement may be subject to late fees. Menlo Park Masonry reserves the right to suspend or discontinue work on a project if payment obligations are not met. In the event that collection becomes necessary, the customer may be responsible for reasonable collection costs, including attorney fees, to the extent permitted by California law.
Menlo Park Masonry warrants that work will be performed in a workmanlike manner using materials appropriate for the described scope of work. Specific warranty terms, including duration and coverage, are stated in your written project agreement.
The Site and its content are provided "as is" without any warranty of any kind, express or implied. Menlo Park Masonry makes no warranties regarding the accuracy, completeness, or suitability of content on the Site for any particular purpose.
No warranty covers damage caused by events outside normal use, including but not limited to earthquakes, flooding, acts of nature, or failure to follow maintenance recommendations provided at project completion.
To the fullest extent permitted by California law, Menlo Park Masonry shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or the services we provide.
Our total liability for any claim arising out of a project shall not exceed the amount paid by the customer for the specific work giving rise to the claim. This limitation applies regardless of the theory of liability - whether contract, tort, or otherwise.
By requesting services, you represent that you have the legal authority to authorize work on the property in question - as the owner, or as an authorized representative of the owner.
You are responsible for providing accurate information about the property and the scope of work. You agree to provide reasonable access to the work area, including clearing access routes and removing items that would prevent the crew from working safely and efficiently. Menlo Park Masonry is not responsible for delays caused by failure to provide adequate access.
All content on the Site - including text, images, logos, and layout - is the property of Menlo Park Masonry or its licensors and is protected by applicable copyright and intellectual property laws. You may not reproduce, copy, distribute, or use any content from the Site for commercial purposes without our prior written permission.
If a dispute arises between you and Menlo Park Masonry related to the Site or any services provided, we ask that you first contact us directly to try to resolve the matter. Most issues can be resolved through direct communication without formal proceedings.
If direct resolution is not possible, the parties agree to attempt good-faith mediation before initiating any formal legal action. Any dispute that is not resolved through mediation shall be resolved through binding arbitration or litigation in a court of competent jurisdiction in California, as agreed upon in writing by both parties.
These Terms and any dispute arising out of or related to the Site or our services are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in California for any legal proceedings.
Menlo Park Masonry reserves the right to update or modify these Terms at any time. When we do, we will update the effective date at the top of this page. Your continued use of the Site after a change is posted constitutes your acceptance of the revised Terms. We encourage you to review this page periodically.
Questions about these Terms? Reach out to us directly:
